Terms and conditions of use

Please read these terms and conditions (these 'Terms') carefully as they contain important
information about your rights and obligations when using this website (the 'Website') and in
particular clause 10.6 and 10.7. You should print a copy of these terms for future reference.
The Website is owned and operated by Commercial Vehicle Products Ltd ('we'/'us'/'our'), a limited company
registered in England and Wales under company number: 8238368 having our registered office at Unit 1,
Heron Court, Kettlebrook Road, Tamworth, Staffordshire, B77 1AG. Our VAT Number is: GB144164724.

1 How these Terms apply


1.1 By using the Website you are agreeing to comply with and be bound by these Terms regarding the
use of the Website in consideration for us allowing you to access and use the Website. You must
not use the Website if you do not agree to comply with and be bound by these Terms.
1.2 Use of the Website includes accessing or browsing the Website.
1.3 We reserve the right to change these Terms at any time. We will take reasonable steps to make
you aware of any changes to the Terms, for example by posting them on the Website. You agree
to be bound by the version of these Terms displayed on the Website at the time you use it.

2 Access


2.1 You are responsible for making all arrangements necessary for you to have access to the Website.
2.2 You are responsible for ensuring that all persons who access the Website through your internet
connection are aware of these Terms, and that they comply with them.
2.3 We make reasonable efforts to ensure that the Website is available to view and use 24 hours a
day throughout each year however, this is not guaranteed. The Website may be temporarily
unavailable at any time because of server or systems failure or other technical issues, or reasons
that are beyond our control, required updating, maintenance or repair.
2.4 Where possible we will try to give you advance warning of maintenance issues but shall not be
obliged to do so.

3 Intellectual property


3.1 In these Terms, Intellectual Property Rights mean copyright (including design copyrights), trade
marks, patent, database and other intellectual property rights and similar proprietary rights which
include, (without limitation), all rights in software, design, materials, works, techniques, computer
programs, source codes, data, technical information, trading business brand names, goodwill,
service marks, the style or presentation of the goods or services, creations, inventions or
improvements upon or additions to an invention, confidential information, know-how and any
research effort relating to Commercial Vehicle Products Ltd , moral rights and any similar rights in
any country (whether registered or unregistered and including applications for and the right to
apply for them in any part of the world).
3.2 The software code contained in and related to the Website and the materials on the Website
including text, images, videos, photographs and other materials are protected by Intellectual
Property Rights owned by us and our licensors. You acknowledge that the Intellectual Property
Rights in the Website and any software code used with and material supplied as part of the
Website shall remain with us or our licensors.
3.3 Subject to clause 4 you may:
3.3.1 retrieve and display materials on the Website on a computer screen;
3.3.2 download and store in electronic form materials on the Website; and
3.3.3 copy and print one copy only of materials on the Website.
3.4 Copying, downloading, storing or printing the materials on the Website for any reason other than
personal use or in accordance with clause 4.2.2 is expressly prohibited.
3.5 You agree that you will not (and will not assist or facilitate any third party to) otherwise reproduce,
modify, copy, distribute, transmit, publish, display, commercially exploit or create derivative works
from any of the materials on the Website.
3.6 No licence is granted to you to use any of our trade marks or those of our affiliated companies.
3.7 You agree that you will not use our Intellectual Property Rights in any way other than allowed
under these Terms and any infringement by you of our Intellectual Property Rights will be a breach
of these Terms.

4 Use of the Website


4.1 You are permitted to use the Website and the material contained in it only as expressly authorised
by us and in accordance with these Terms as may be amended from time to time without notice to
you.
4.2 Provided that you comply with the other provisions of this clause, you may download or print one
copy only of pages of our website:
4.2.1 for your own private use; or
4.2.2 to draw attention to the content of our website to members of your organisation.
4.3 You must not:
4.3.1 download or print pages of the Website for commercial use other than use permitted by
clause 4.2.2;
4.3.2 alter the content of any webpage you download or print; or
4.3.3 use any images, videos or photographs on the webpage without the accompanying text.
4.4 You must:
4.4.1 keep intact all and any copyright and proprietary notices accompanying or attached to
the materials on the Website you download, copy, store or print;
4.4.2 acknowledge us as the owners of the content of the Website;
4.4.3 erase any pages of the Website or materials on those pages downloaded other than in
accordance with this clause; and
4.4.4 destroy any pages of the Website or materials on those pages printed other than in
accordance with this clause.
4.5 You must not modify, adapt, translate, reverse engineer, decompile or disassemble any code or
program used by or in connection with the Website. You must contact us to request our consent if
you wish to take any such action to create an interoperable program and we may provide such
consent if you provide us with the information we request.
4.6 We provide access to and use of the Website on the basis that we exclude all representations,
warranties and conditions to the maximum extent permitted by law.
4.7 We reserve the right to:
4.7.1 Make changes to the information or materials on this Website at any time
4.7.2 Temporarily or permanently change, suspend or discontinue any aspect of the Website,
including the availability of any features, information, database or content or restrict
access to parts of or the entire Website without notice or liability to you or any third party
4.7.3 Refuse to post material on the Website or to remove material already posted on the
Website
4.8 You may not use the Website for any of the following purposes:
4.8.1 Disseminating any unlawful, harassing, libellous, abusive, threatening, fraudulent,
malicious, harmful, vulgar, obscene, or otherwise objectionable material
4.8.2 Stalking, harassing, threatening, blackmailing any person or violating or interfering with
the rights of any other person including their right to privacy
4.8.3 Transmitting material that encourages conduct that constitutes a criminal offence,
results in civil liability or otherwise
4.8.4 Breaching any applicable local, national or international laws, regulations or code of
practice
4.8.5 Gaining unauthorised access to other computer systems
4.8.6 Interfering with any other person's use or enjoyment of the Website
4.8.7 Breaching any laws concerning the use of public telecommunications networks
4.8.8 Interfering with, disrupting or damaging networks or websites connected to the Website
4.8.9 Utilisation of data mining, robots or similar data gathering and extraction tools to extract
(whether once or many times) for re-utilisation of any substantial parts of the Website or
the contents of the Website
4.8.10 To transmit, or procure the sending of, any unsolicited or unauthorised advertising or
promotional material or any other form of similar solicitation
4.8.11 To create and/or publish your own database that features all or substantial parts of the
Website or the contents of the Website
4.8.12 Making, transmitting or storing electronic copies of materials protected by copyright
without the prior permission of the owner
4.8.13 Selling or re-selling or using for commercial purposes any of the content of or access to
the Website or using for commercial purposes any of the content of or access to the
Website
4.8.14 To represent to others that there is any connection between the Website and your
business or your views and opinions or that we endorse you or anything connected to
you
4.9 In addition, you must not:
4.9.1 Knowingly introduce viruses, Trojans, worms, logic bombs, keystroke loggers, spyware,
adware or other material which is malicious or technologically harmful to the Website
4.9.2 Impersonate any other person or fraudulently provide us with incorrect information
4.9.3 Attempt to gain unauthorised access to the Website, the server on which the Website is
stored or any server, computer or database connected to it
4.9.4 Attack the Website via a denial-of-service attack or a distributed denial-of service attack
4.9.5 Damage, disrupt or interfere with any part of the Website, any equipment or network on
which the Website is stored or any software used for the provision of the Website
4.9.6 Remove any copyright notice or notice of any other intellectual property right from the
Website or any materials on the Website
4.10 A breach of clause 4.9 or 4.8 may be a criminal offence under the Computer Misuse Act 1990. We
may report any such breach to the relevant law enforcement authorities and disclose your identity
to them. In the event of such a breach, your right to use the Website will cease immediately.

5 Suspending or terminating your access


We reserve the right to terminate or suspend your access to the Website immediately and without notice
to you if:
5.1 You breach these Terms (repeatedly or otherwise)
5.2 You are impersonating any other person or entity
5.3 When requested by us to do so, you fail to provide us within a reasonable time with sufficient
information to enable us to determine the accuracy and validity of any information supplied by you,
or your identity
5.4 We suspect you have engaged, or are about to engage, or have in any way been involved, in
fraudulent, defamatory or illegal activity on the Website

6 Reviews


6.1 You acknowledge that any review, feedback or rating which you leave may be published by us on
the Website and you agree that it may be displayed for as long as we consider appropriate and
that the content may be syndicated to our other websites, publications or marketing materials.
6.2 You will grant us a licence to use, store, copy, make available to third parties, distribute and
publish the content of any review submitted by you.
6.3 You undertake that any review, feedback or rating that you write shall:
6.3.1 Comply with applicable law in the UK and the law in any country from which they are
posted
6.3.2 Be factually accurate
6.3.3 Contain genuinely held opinions (where applicable)
6.3.4 Not contain any material which is either defamatory, threatening, obscene, abusive,
offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or
invade the privacy of, any person or be deceiving
6.3.5 Not promote or advocate an unlawful act or activity, discrimination, sexually explicit
material or violence
6.3.6 Not infringe any trademark, copyright (including design rights), database right, or other
intellectual property rights of any other person or breach any legal duty you owe to a
third party
6.3.7 Not be used to impersonate any person, or to misrepresent your identity
6.4 We are not responsible to any third party for the content or the accuracy of the content which you
have posted or uploaded.
6.5 You agree to indemnify and hold us harmless against any claim or action brought by third parties,
arising out of or in connection with any review, feedback or rating posted by you on the Website,
including, without limitation, the violation of their privacy, defamatory statements or infringement of
intellectual property rights.
6.6 You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or
edit any reviews posted by you.
6.7 We reserve the right to publish, edit or remove any reviews without notifying you.
6.8 You agree that we may disclose your identity to any third party who claims that content which you
have posted or uploaded infringes their intellectual property rights or right to privacy or is
defamatory.
6.9 The views expressed by other users on the Website do not represent our views or values.

7 Linking to the Website


7.1 You must not create a link to the Website from another website, document or any other source
without first obtaining our prior written consent.
7.2 Any agreed link must:
7.2.1 Be to the Website's homepage and not to any other page on the Website
7.2.2 Be established from a website or document that is owned by you and does not contain
content that is offensive, controversial, defamatory, infringes any intellectual property
rights or other rights of any other person or does not comply in any way with the law in
the UK and the law in any country from which they are hosted
7.2.3 Be provided in such a way that is fair and legal and does not damage our reputation or
take advantage of it
7.2.4 Not suggest any form of association, approval or endorsement on our part where none
exists
7.2.5 Not cause the Website or content on the Website to be embedded in or 'framed' by any
other website
7.2.6 Not cause the content of the Website to be displayed differently from the way it appears
on the Website
7.3 We have no obligation to inform you if the address of the Website home page changes and it is
your responsibility to ensure that any link you provide to our homepage is at all times accurate.
7.4 We reserve the right to withdraw our consent without notice and without providing any reasons for
withdrawal. Upon receiving such notice you must immediately remove the link and inform us once
this has been done.

8 External links


To provide increased value and convenience to our users, we may provide links to other websites or
resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you
have chosen to enter the linked website we are not responsible for the availability of such external sites
or resources, and do not review or endorse and are not responsible or liable in any way, whether directly
or indirectly, for:
8.1 The privacy practices of such websites
8.2 The content of such websites, including (without limitation) any advertising, content, products,
goods or other materials or services on or available from such websites or resources
8.3 The use which others make of these websites
8.4 Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection
with the use of or reliance upon any such advertising, content, products, goods, materials or
services available on and/or purchased by you from such external websites or resources

9 Disclaimer


9.1 The content on the Website is provided for general information only. It is not intended to be advice
on which you should rely. It shall be your responsibility to ensure that any products, services or
information available through the Website meet your specific requirements.
9.2 We attempt to ensure that the information available on the Website at any time is accurate.
However, we do not guarantee the accuracy or completeness of material on this Website. We use
all reasonable endeavours to correct errors and omissions as quickly as practicable after
becoming aware or being notified of them. We make no commitment to ensure that such material
is correct or up to date.
9.3 The Website is provided on an 'as is' and 'as available' basis without any representation or
endorsement made and we make no warranties or guarantees, whether express or implied,
statutory or otherwise (unless otherwise expressly stated in these Terms or required by law).
9.4 We make no representation or warranty of any kind express or implied statutory or otherwise
regarding the availability of the Website or that it will be timely or error-free, that defects will be
corrected, or that the Website or the server that makes it available are free of viruses or bugs.
9.5 We will not be responsible or liable to you for any loss of content or material uploaded or
transmitted through the Website and we accept no liability of any kind for any loss or damage from
action taken in reliance on material or information contained on the Website.
9.6 You are responsible for maintaining appropriate anti-virus software on and appropriately
configuring the technological devices, platform and computer programs you use to access the
Website that are in your control. You must bear the risk associated with the use of the internet. In
particular, we will not be liable for any damage or loss caused by a distributed denial-of-service
attack, any viruses, Trojans, worms, logic bombs, keystroke loggers, spyware, adware or other
material which is malicious or technologically harmful that may infect your computer, peripheral
computer equipment, computer programs, data or other proprietary material as a result of your
use of the Website or you downloading any material posted or sold on the Website or from any
website linked to it.

10 Limitation of liability and indemnity


10.1 If you are a consumer, nothing in these Terms affects your legal rights. You can obtain advice
about your legal rights from Citizens Advice if you need to.
10.2 We cannot exclude or limit our responsibility to you for:
10.2.1 Death or personal injury resulting from our negligence
10.2.2 Fraud or fraudulent misrepresentation
10.2.3 Action pursuant to section 2(3) of the Consumer Protection Act 1987
10.2.4 Any liability, right or remedy which we cannot exclude or limit pursuant to the Consumer
Rights Act 2015
10.2.5 Any other matter for which it would be unlawful for us to exclude or attempt to exclude
our liability
10.3 We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of
pre-contract or other representations (other than fraudulent or negligent misrepresentations) or
otherwise for the below mentioned losses where they have arisen from use of or inability to use
the Website for commercial purposes, or use of or reliance on any material or content displayed
on the Website or on any linked websites for commercial purposes:
10.3.1 Any economic losses (including without limitation loss of revenues, profits, contracts,
business or anticipated savings)
10.3.2 Any loss of goodwill or reputation
10.3.3 Any special or indirect losses
10.3.4 Any loss of data
10.3.5 Wasted management or office time
10.3.6 Any other loss or damage of any kind
10.4 If you are not a consumer we exclude all liability, including any liability in negligence, arising from
your use or inability to access or use the Website other than that referred to in clause 10.2.
10.5 If you are a consumer, we are responsible for foreseeable loss or damage which you suffer as a
result of a breach by us of the Terms or as a result of our failure to act with reasonable care and
skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the
contract was made, both we and you knew it might happen, for example, if you discussed it with
us before using the Website. We are not responsible for unforeseeable losses.
10.6 If you are not a consumer, you agree to fully indemnify, defend and hold us, and our officers,
directors, employees and suppliers, harmless immediately on demand, from and against all
claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation),
costs and expenses, including reasonable administrative and legal costs, arising out of any breach
of these Terms by you, or any other liabilities arising out of your use of this Website or any other
person accessing the Website using your personal information with your authority.
10.7 If you are a consumer you agree to fully reimburse us, our officers, directors, employees and
suppliers for all losses (including loss of profit, revenue, goodwill or reputation), costs and
expenses, including reasonable administrative and legal costs, arising out of any breach of these
Terms by you, or any other act or omission by you in using the Website or by any other person
accessing the Website using your personal information with your authority that results in any legal
responsibility on our part to any third party.

11 Use of personal data


You authorise us to transmit your name, address and other personal information supplied by you
(included updated information) to obtain information from third parties about you, including, but not limited
to, credit reports and so that we may authenticate your identity.

12 General


12.1 We reserve the right to change the domain address of this Website and any services, products,
product prices, product specifications and availability at any time.
12.2 Each of the sub-clauses of these Terms should be considered separately. If any of these Terms
are found to be unenforceable, invalid or illegal, the rest of these Terms will continue to have full
effect.
12.3 These Terms are in English only.
12.4 We will not lose our rights under these Terms by reason of any delay by us in enforcing those
rights. We will not be bound by any agreement not to enforce our rights under these Terms unless
we have agreed not to do so in writing.
12.5 Any delay by us in enforcing our right, non-enforcement of our rights or agreement not to enforce
our rights in respect of one breach by you of these Terms will not prevent us from fully enforcing
our rights in respect of any other breach by you of these Terms.

13 Governing law and jurisdiction


13.1 The Website is controlled and operated in the United Kingdom.
13.2 If you are a business, these Terms are governed by the laws of England and Wales and the courts
of England and Wales shall have exclusive jurisdiction over legal proceedings in connection with
your use of the Website, any breach of these Terms and any question in connection with the
interpretation or application of these Terms.
13.3 If you are a consumer, these Terms are governed by the laws of England and Wales and you can
bring legal proceedings in the courts of England and Wales. If you live in Scotland you can bring
legal proceedings in either the courts of Scotland or England and Wales. If you live in Northern
Ireland you can bring legal proceedings in either the courts of Northern Ireland or England and
Wales. If you live in another country in the EU, you can bring legal proceedings in either the courts
of your home country or England and Wales.

What to do with your terms and conditions


This page is for your information only; separate it from the other pages
The usual ways of trying to get the user to accept the website terms of use are:
• A checkbox that they need to click on to accept the terms of use (click wrap), or
• By bringing the terms to the attention of the user and stating that by continuing to browse or use the site,
they are accepting and agreeing to be bound by the terms (browse wrap).
This document uses the browse wrap method. However, the chances of binding the user to the terms are
increased with the click wrap method.
If it is possible and practical, try to design your website so that the terms are brought to the attention of the
user (e.g. by a banner or a pop-up box containing a clickable link to the terms), who is then asked to click to
acknowledge that they accept the terms of use. This design would mean that the user would be more likely
to be bound by the terms.
You should provide a prominent link to these terms and conditions of use from your homepage and any other
page on the site to which they might be relevant. You should provide them in a format that allows the user to
download or print a copy to keep for future reference.

Download a copy of the Terms and Conditions here.

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