If your order is URGENT - call us for immediately delivery
|Basket total||UK||Highlands/Islands/NI||Europe (EU)||Rest of World|
|£100+||FREE||£10.00||£25.00||Please contact us|
Shipping prices are based on 2-3 day service to UK.
We keep stock of the most popular items and in most cases your goods will be dispatched within 24 hours but please allow 3-5 working days for your order to arrive. We offer an express (next-working-day) delivery for stock items via UK Mail, UPS or DHL. UK Mainland express deliveries cost £10 (for any size order). Our cut-off time for express delivery is 2pm. Next-working-day is Monday to Friday. Orders placed on Friday before 2pm will be delivered the following Monday We can arrange a timed or Saturday delivery, but you'll need to call us.
Next working day or timed deliveries will require a signature upon delivery.
Returns & Refunds
We want you to be entirely happy with the products we supply. We are happy to accept returns within 14 days. Returns will be accepted subject to to following conditions:
- Buyer informs us in writing (by e-mail or letter) that they wish to return an item
- The goods must be returned unused, unmarked, and in a resalable condition
- Shipping costs for the returning of items is the responsibility of the buyer, unless the item is faulty
We will refund you once the products have been returned and inspected by us. We aim to complete this within 14 days, but this time period is subject to the transit time for us to receive your return, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.
Before returning any item, please contact us on 0116 216 2092 or email: firstname.lastname@example.org
If a product develops a fault whilst under warranty, we will be happy to replace it like-for-like (or an equivalent product of equal or better specification if the same product is not available). You will need to provide proof of purchase and the product must be returned to us for inspection prior to a replacement being issued.
Custom built items (e.g. bespoke lightbars) are not covered by this returns policy and are non returnable unless faulty.
This does not affect you statutory rights